Privacy Policy

Last updated: September 21, 2024

[newflowermarket.com.my] (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [newflowermarket.com.my] (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

  1. Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
  2. Non-Personal Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you.
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • To trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • When required by law or to protect our rights.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable measures to protect the information we collect from loss, theft, and misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to have your data removed from our records, please contact us using the information provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.

To exercise these rights, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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